RANSOMWARE RECOVERY PROCEDURES
Fast Data Recovery is the largest ransomware recovery company based in Australia / Sydney and supporting clients internationally with a 24/7 ransomware recovery team.
We understand the value of data and work extremely hard to recover your business data as fast as possible.
Most recoveries are completed in 24-48 hours*.
Fast Data Recovery has the tools, knowledge, and experience for complete ransomware data recovery, ransomware removal, and further ransomware prevention.
We have a 100% success rate on recovering data from STOP/DJVU ransomware attacks and we operate on a no data = no charge policy for peace of mind.
For urgent cases, select Dharma Priority Evaluation for (1-4 hour response time).
Step 1: Create a new Case
The purpose of the evaluation is to determine the complexity of infection and cost associated with the recovery. Every infection is unique and we can only determine the cost of recovery after a proper evaluation.
Create a new case to get a quote
If this is an emergency, Please select our DHARMA PRIORITY EVALUATION ($175 Australian Dollars) for expedited service when submitting an online case (1-4 hours response time*) or select FREE Evaluation for standard turnaround (7-14 days) at no cost.
- We recover from all type of Ransomware including STOP/DJVU Ransomware and our work is guaranteed. (NO DATA NO CHARGE).
- Cost of evaluation will go towards your recovery cost
- After Evaluation, a quote with the cost of recovery will be emailed to you
- Based on the analysis we will provide you with a fixed quote and the cost of the evaluation will be deducted from the quote.
- For more details about the process of recovery click here
Step 2: Evaluation
Depending on the evaluation you have selected we will commence analysing your files to determine the cost associated with recovery.
If you have elected for Dharma priority evaluation you will receive an invoice from our accounts department and upon receipt of payment we will commence the evaluation
A quote will be sent to you in approximately 1-4 hours.
Step 3: Quote
Upon completion of the evaluation, a quote will be sent to you in 1-4 hours with the associated cost to recover your data.
* 80% of most jobs cost between $750 – $4000 (Australian Dollars).
* Actual cost can only be determined after we analyse your files.
* Most of our jobs are recovered in (24-48 hours) but allow up to 5 days in more complex cases.
* All jobs are started immediately after quote acceptance.
* A quote will be provided based on one ID. Notify us immediately if you have additional IDs on your files.
* All prices are in Australian Dollars
* You are protected with No Data No Charge
Step 4: Recovery
- We will work on the original sample files submitted as part of the ticket until we reverse-engineer the unique decryption key from your sample files.
- Once the key has been identified, we will contact you or update the ticket to start the second stage of recovery. no access to your system is required at this stage.
- An email will be sent for REMOTE ACCESS AND PRE-RECOVERY CHECKLIST
- PLEASE FOLLOW THE PRE-RECOVERY CHECKLIST AND PROCEDURES BELOW to ensure your system is ready for recovery.
- All recoveries are done directly on your system – No Data will be taken offsite.