WHAT IS RANSOMWARE?

Ransomware is classified as a type of malware that interferes with a computer system by limiting or completely cutting off a user’s access to their files until a ransom is paid.

The attacker demands a ransom from the victim, promising — not always truthfully — to restore access to the data upon payment.

It’s always best not to pay the ransom and engage a professional ransomware data company to restore your files.

Fast Data Recovery specialises in Ransomware Recovery from most types of Ransomware 

WHY US?

Trust the largest ransomware recovery service. Based in Australia and support clients 24/7 worldwide with ransomware data recovery

• Technicians are available 24/7 to start your recovery immediately.
• No Obligation Quotes
• Priority Data Recovery Service & Negotiation service
• Fast Ransomware data recovery turn around
• Ransomware Prevention and Security Audit
• 10+ years of data recovery experience
• Hundreds of happy clients
• All International clients are welcome
• Established company with over 10 years in business (see below)

COMPANY DETAILS

Fast Data Recovery is a registered company based in Australia / Sydney and was part of our mother company (PC Link) specialising in IT Support, Security and Data Recovery (Incorporated in 2008)

Fast Data Recovery was originally registered under our mother company and due to the unexpected growth of Ransomware it was separately incorporated in December 2018

Please refer to the details of our companies through the Australian Business Register below.

Mother Company – https://abr.business.gov.au/ABN/View?abn=20132031826

Fast Data Recovery – https://abr.business.gov.au/ABN/View?abn=78630597778

JUST REAL REVIEWS

We pride ourself on the quality of work we provide

Customer service is our number one priority and we strive to deliver to exceed your expectations.

Google Reviews: https://goo.gl/S7KM9Y
Independent Reviews: https://trustspot.io/store/Fast-Data-Recovery
Clients Written Testimonials: https://fastdatarecovery.com.au/clients-written-testimonials/

What is the Ransomware Negotiation process?

Our expert negotiators have extensive experience resolving ransomware attacks, including arranging the destruction of exfiltrated data to reduce the damage caused by dual ransomware/data theft attacks.

We also provide comprehensive services for evaluating and confirming attacks and conducting post-attack remediation activities including executive support at board meetings, legal counsel, coordinating with insurance companies, public relations messaging and execution, and communications with key stakeholders including investors, employees and customers.

Our Ransomware negotiation will help your business recover from the ransomware attacks, by reducing additional damage and reducing the amount paid to the threat actors.

Furthermore, we will coordinate, negotiate, and pay a settlement to the threat actor with our cryptocurrency payment services.

Paying ransom in a ransomware attack is not as easy as wiring money from a bank, or filling a suitcase.

We will use negotiating techniques with two focus in mind, Reduce the ransom amount as low as possible. Get your business operational as fast as possible.

Step1: FREE ASSESSMENT

• Identify the ransomware strain, outline risks and feasible recovery options
• Review strain-specific analytics including cost, data recovery and expected downtime
• Full transparency on process, cost and probability of ransomware recovery
• Analyse the ransomware-type as its most likely we will be able to recover without reverting to the threat actors
• Free initial risk assessment as most ransomware attacks will hide on your network to reinfect at a later time. 99% of cases can not be detected by antivirus

Step 2: THREAT ACTOR NEGOTIATIONS

• If necessary, let our professional 24/7 cyber extortion case managers negotiate on your behalf
• Focus on managing your recovery while Fast Data Recovery works within your timeline
• Leverage our case data to ensure both ransom amount and risks are minimized
• Secure & safe negotiations
• Transparent communications (all communication will be shared with our clients)
• Access to blogs and other resources to ensure the reliability of the threat actors from previous cases from the threats actors group/individuals.

Step 3: RANSOM SETTLEMENT

• Compliant & secure financial operations to simplify and ensure settlement success
• 24/7 availability
• Cost reporting down to the penny and no hidden fees or markups
• 100% transparency on reimbursed costs – no markups or spreads
• Arrange crypto payment to the treat actors

Step 4: RESTORE DATA & SECURE YOUR NETWORK

• Our support team’s experience and documentation is available 24/7 to streamline your data recovery
• Post-incident retrospectives to reduce the potential damage of a repeated attack.
• Incident documentation to meet your insurance and compliance requirements
• Professional IT support
• Forensics on the decryption tool provided by the threat actor, to identify suspicious activities

Please contact us

CONTACT US

We are available to 24/7 by phone and online chat and ready to take your inquiries to assist you and answer all your questions.

Fast Data Recovery offers support to clients worldwide.

You can contact us via Chat on our website, or if you prefer to talk to a ransomware recovery engineer, feel free to call us on any of the numbers below:

1300 500 400 (Australia)

Why engage a Professional Negotiation Service?

We strongly encourage against paying a ransom, however, in some rather complex cases, our clients have no option but to reach out to the threat actors to release their data.

Our team has years of experience dealing with some of the largest ransomware cases.

Novices are always at a disadvantage in negotiations with experienced threat actors, and since most companies do not have access to experienced ransomware negotiators, threat actors usually have a decided advantage.

Fast Data Recovery levels the playing field with experienced negotiators who can effectively reduce ransom demands and manage the cryptocurrency transaction once the negotiation is complete.

We will use negotiating techniques with two focus in mind, Reduce the ransom amount as low as possible. Get your business operational as fast as possible

Call us 24/7 or submit a ticket and one of our Ransomware negotiation specialists will be in touch

Pre-Incident Response

Ransomware attacks are becoming more frequent, severe, and sophisticated. For affected organizations, it’s not uncommon to be caught off guard and experience a “paralysis” that lessens response effectiveness. In the past year, approximately 51% of organizations globally suffered a ransomware attack. The escalation in attacks —involving higher ransom payments and increased downtime—has significant financial and operational impacts.

Pre-Incident

1. Know Your Options

• Recognize that as a victim of ransomware you will have three basic approaches to recovery:
  1. Restore from backup
  2. Ask our team as we can recover from most types of ransomware attacks
  3. Use a professional ransomware negotiation to recover your data.

• Note that insurance proceeds may be available to cover the costs associated with recovery. In such cases, follow specific policy requirements to maximize total recovery.
• Be aware that these approaches are labour and time-intensive, and do not guarantee that you will recover your lost data.
• Some insurance policies may not authorise a ransomware payment without a proper ransomware negotiation service.

2. Evaluate the risk

• Determine which systems were impacted, and immediately isolate them.
• If several systems or subnets appear impacted, take the network offline at the switch level. It may not be feasible to disconnect individual systems during an incident.
• If taking the network temporarily offline is not immediately possible, locate the network (e.g., Ethernet) cable and unplug affected devices from the network or remove them from Wi-Fi to contain the infection.

3. Do not Overreact!

We strongly discourage from rebuilding systems before a proper ransomware check is done as in some cases you need the originally infected machine to recover your data

4. Engage a Ransomware Security Consultant

It’s highly recommended to engage a ransomware security consultant to identify, secure and provide advice on the safest option moving forward

Ransomware attacks vary from each other and beside your data encryption, the threat actors generally will infect other computers on your network or hide a backdoor that can not be detected.

We recommend a full security check on your network to identify the penetration point(s) and make sure adequate security is implemented prior to your data recovery

We offer ransomware prevention and ransomware recovery services parallel to ensure your files are recovered on ransomware risk-free system without delaying the recovery of your files (our recovery and prevention teamwork parallel to ensure the prevention and recovery are done simultaneously)

Ask us about our Ransomware Prevention and Security Audit

WHY SHOULD I BE CONCERNED ABOUT RANSOWMARE?

Knowledge is power! – It is essential to understand the facts behind ransomware to better protect yourself

Ransomware occurs on a system due to weak security of some sort. If you are reading this you are properly a victim!

Here is some information you need to understand and take seriously

How is your system been comprised and infected with ransomware?

1. Cybercriminals will run a BOT (A bot is a form of an automated scan searching the interned for vulnerable network systems and attempt to comprise its security)
2. Once your system vulnerability has been identified, Hackers will buy the comprised list through underground websites
3. The ransomware hackers will use the details to comprise and infect your system with ransomware
4. Most often the BOT list is sold to multiple hackers

Have you removed the infected system from your network?

1. This is a common mistake!! – isolating the infected system from your network is 50% of the solution.
2. Hackers use group policy to distribute ransomware across your network and it remains undetected by most antivirus/malware software.
3. Ransomware time-bomb, backdoor and keyloggers often implemented on your network to allow hackers to gain access to your network especially if you pay the ransom.

Please be warned, once you have been infected, its emanate that you are very likely to get another attack.

We recommend a full security check on your network to identify the penetration point(s) and make sure adequate security is implemented prior to your data recovery

We offer ransomware prevention and ransomware recovery services parallel to ensure your files are recovered on ransomware risk-free system without delaying the recovery of your files (our recovery and prevention teamwork parallel to ensure the prevention and recovery are done simultaneously)

Ask us about our Ransomware Prevention and Security Audit

Should you pay the ransom?

We do not recommend paying hackers. It’s a small chance of getting your files back.

Hackers in some instances may release personal information about your company to the public if you contact them and do not meet their ransom demands. Its strongly recommended not to communicate with them. (using an alternate email does not keep your identity safe as each infection has a unique code to identify you)

Scenarios from customer’s feedback who paid the ransom without engaging a ransomware recovery company to recover without paying the ransom or at least negotiate in case we are unable to recover in a timely manner.
1. The hackers may ask you for extra money after you make the first payment (The trend)
2. The hacker’s email usually gets closed down by the email provider (Once the email is reported to the domain webmaster their email will be shutdown. Usually thousands of victims are infected at the same time so the likely-hood of this happening is very high)
3. They send you a sample file, take your money and simply stop responding
4. They may recover all/some of your files

In the event where we are unable to to recover from your type of ransomware or able to recover in a timely manner, we recommend engaging our ransomware negotiation service.

How to deal with an Infected System?

Once you realize your system has been infected by Ransomware, remove your infected system from the network (do not shut down as you can cause further damage). Do not make any attempts to remove the ransomware yourself by running an antivirus program as this may also cause further damage to your files.

At this point, you should call in our Ransomware expert to access the situation and provide you with the best way forward.

RANSOMWARE PREVENTION & SECURITY AUDIT?

Fast Data Recovery offers a comprehensive Ransomware Prevention and Protection service against Ransomware attacks.

If the worst happens and you become infected with DHARMA RANSOMWARE or similar crypto-malware, we advise that you disconnect the infected system from the network (we do not advice to shut down your system as this may corrupt your data or system files further and prevent a quick repair).

DO NOT TRY TO REMOVE THE RANSOMWARE. By running Antivirus or Malware removal software you may cause further damage and make the encryption irreversible.

Ransomware removal and the recovery of your valuable data should always be left to an experienced ransomware recovery expert.

Fast Data Recovery has the knowledge, resources and expertise to recover your data and completely remove all known forms of ransomware and malware. In most cases, we manage to recover 100% of our customer’s encrypted data.

Our data recovery process is quick, simple and entirely focused on restoring your valuable data and getting your business back on track as quickly as possible.

Fast Data Recovery offers a comprehensive Ransomware Prevention and Security Audit to secure your network from further attacks

• Find the source of the attack to better protect your network
• Find & Destroy the ransomware on your server
• Find and destroy ransomware time-bomb, backdoor, key-logger trojans implemented by the perpetrators
• Full protection against all current know types of ransomware attacks.
• Protect your server from other common attacks used by hackers
• Check Registry for changes made by hackers
• Deep level scan from common hackers practices.
• Complete network and security audit to minimise risk – A full list of any recommendation will be sent in a detailed report to further prevent future attacks from other computers/devices on your network
• Best practices and solutions for protecting businesses from ransomware downtime
• Check your current backups and advise on best backup practices
• Check if your antivirus has adequate ransomware protection. Most antivirus’ fall short in protecting against Ransomware.
• Group Policy and Passwords audit and recommendations
• General IT recommendations if we feel it will improve your overall system/processes.
• (Optional but highly recommended) Full scan and prevention on your computers/laptops

It is no longer a matter of if, but rather when your organisation will become the target of a data breach. As the threat landscape continues to expand, more doors have opened for threat actors to explore and attack putting businesses at risk of unauthorised access and loss of critical data.