Welcome to Fast Data RecoveryIn order to streamline your evaluation and better serve you, we utilise a support ticket system.
Every support request is assigned a unique ticket number which you can use to track the progress and responses online.
For your reference we provide complete archives and history of all your support requests. A valid email address is required to submit a ticket.
FAST DATA RECOVERY offers a no-obligation free evaluation to analyse your files and determine the type of encryption. If this is an emergency, please let us know as we have priority service with a 4 -24 hour evaluation turnaround or our free evaluation (up to 10 days) at no cost.
Please note: For Dharma/Crysis/Gandcrab Ransomware we can expedite the evaluation process. We will provide you with a 1 hour evaluation and we have an option to recover your files in 24 hours*.
Based on the analysis we will provide you with a flat rate quote.
Pricing is reflective on what our engineers discover in the initial evaluation phase. 80% of most ransomware recovery will cost between $750 to $4,500 based on past experience.
* Price will vary depending on the complexity of your encrypted files and not on the number of files
DATA RECOVERY GUARANTEE (DO DATA = NO CHARGE)
If we are unable to recover any of your files the full amount will be refunded or on pro-
rata basis in the odd case where some files have failed to recover
We operate under a no data no charge policy, and in the odd and unlikely scenario we're unsuccessful in analysing your data, there will be no charge. (Any monies paid will be fully refunded)
We also offer two types of Ransomware prevention
* Basic Ransomware Protection - to eliminate the chance of a reinfection on the server prior to restoring/decrypting your data
* Full Ransomware Prevention - where we analyse your network, provide a detailed report on how to prevent and protect your network from a re-infection.
Please keep in mind that there is a possibility that your insurance policy may cover the cost of this service after the deductible is met.
Once your data has been recovered, we will advice you on how to protect yourself better from ransomware.
You can view what our customers say about us through an independent review website
If you require any assistance, please contact us and we will be happy to assist
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