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Use the forms below to create or update the information we have on file for your account

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Please fill in the form below to open a new case. This ticket will enable us to determine the type of infection and provide a fixed cost to recover your files.
It should take 2-3 minutes to complete.
Please note: We can only provide you with an evaluation if a ticket is created.
If you are unclear, please click on our Frequent Asked Questions to answer all your questions, alternatively you can contact us


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