WHAT IS RANSOMWARE?

Ransomware is classified as a type of malware that interferes with a computer system by limiting or completely cutting off a user’s access to their files until a ransom is paid.

The attacker demands a ransom from the victim, promising — not always truthfully — to restore access to the data upon payment.

It’s always best not to pay the ransom and engage a professional ransomware data company to restore your files.

Fast Data Recovery specialises in Ransomware Recovery from all types of ransomware and we have a 98% chance of recovery based on all previous.

Please read all the relevant information and click on the button below to start your ransomware recovery process

WHY US?

Trust the largest ransomware recovery service. Based in Australia and support clients 24/7 worldwide with ransomware data recovery

• 100% Guaranteed Recovery from most types of ransomware
• No Data No Charge
• Technicians are avaliable 24/7 to start your recovery immediately.
• 24-48 hours Recovery in most cases*
• Fixed Quotes
• Free Evaluation or Priority Evaluation for more urgent recoveries (1-4 hour response) or (4-24 hours for more complex cases)
• No Obligation Quotes
• Priority Data Recovery Service
• Fast Ransomware data recovery turn around
• 10+ years of data recovery experience
• Hundreds of happy clients
• All International clients are welcome
• Established company with over 10 years in business (see below)

COMPANY DETAILS

Fast Data Recovery is a registered company based in Australia / Sydney and was part of our mother company (PC Link) specialising in IT Support, Security and Data Recovery (Incorporated in 2008)

Fast Data Recovery was originally registered under our mother company and due to the unexpected growth of Ransomware it was separately incorporated in December 2018

Please refer to the details of our companies through the Australian Business Register below.

Mother Company – https://abr.business.gov.au/ABN/View?abn=20132031826

Fast Data Recovery – https://abr.business.gov.au/ABN/View?abn=78630597778

JUST REAL REVIEWS

We pride ourself on the quality of work we provide

Customer service is our number one priority and we strive to deliver to exceed your expectations.

Google Reviews: https://goo.gl/S7KM9Y
Independent Reviews: https://trustspot.io/store/Fast-Data-Recovery
Clients Written Testimonials: https://fastdatarecovery.com.au/clients-written-testimonials/

RANSOMWARE RECOVERY PROCEDURES

Fast Data Recovery is the largest ransomware recovery company based in Australia / Sydney and supporting clients internationally with a 24/7 ransomware recovery team.

We understand the value of data and work extremely hard to recover your business data as fast as possible.

Most recoveries are completed in 24-48 hours*.

Fast Data Recovery has the tools, knowledge, and experience for complete ransomware data recovery, ransomware removal, and further ransomware prevention.

We have a 98% success rate on recovering data from ALL TYPES of ransomware attacks and we operate on a no data = no charge policy for peace of mind.

For urgent cases, select Priority Evaluation for (1-24 hour response time).

Step 1: Create a new Case

The purpose of the evaluation is to determine the complexity of infection and cost associated with the recovery. Every infection is unique and we can only determine the cost of recovery after a proper evaluation.

Create a new case to get a quote

If this is an emergency, Please select our  PRIORITY EVALUATION ($350 Australian Dollars) for expedited service when submitting an online case (1-24 hours response time*) or select FREE Evaluation for standard turnaround (7-14 days) at no cost.

• We recover from all type of Ransomware and our work is guaranteed. (NO DATA NO CHARGE).
• Cost of evaluation will go towards your recovery cost
• After Evaluation, a quote with the cost of recovery will be emailed to you
• Based on the analysis we will provide you with a fixed quote and the cost of the evaluation will be deducted from the quote.
• For more details about the process of recovery click here

Step 2: Evaluation

Depending on the evaluation you have selected we will commence analysing your files to determine the cost associated with recovery.

If you have elected for priority evaluation you will receive an invoice from our accounts department and upon receipt of payment we will commence the evaluation

A quote will be sent to you in approximately 1-24 hours.

Step 3: Quote

Upon completion of the evaluation, a quote will be sent to you in 1-4 hours with the associated cost to recover your data.

* 80% of most jobs cost between $750 – $4000 (Australian Dollars).

* Actual cost can only be determined after we analyse your files.

* Most of our jobs are recovered in (24-48 hours) but allow up to 5 days in more complex cases.

* All jobs are started immediately after quote acceptance.

* A quote will be provided based on one ID. Notify us immediately if you have additional IDs on your files.

* All prices are in Australian Dollars

* You are protected with No Data No Charge

Step 4: Recovery

• We will work on the original sample files submitted as part of the ticket until we reverse-engineer the unique decryption key from your sample files.
• Once the key has been identified, we will contact you or update the ticket to start the second stage of recovery. no access to your system is required at this stage.
• An email will be sent for REMOTE ACCESS AND PRE-RECOVERY CHECKLIST
• PLEASE FOLLOW THE PRE-RECOVERY CHECKLIST AND PROCEDURES BELOW to ensure your system is ready for recovery.
  https://fastdatarecovery.com.au/OS/upload/kb/faq.php?id=15 
• All recoveries are done directly on your system – No Data will be taken offsite.

CONTACT US

We are available to 24/7 by phone and online chat and ready to take your inquiries to assist you and answer all your questions.

Fast Data Recovery offers support to clients worldwide.

You can contact us via Chat on our website, or if you prefer to talk to a ransomware recovery engineer, feel free to call us on any of the numbers below:

1300 500 400 (Australia)

WHAT IS PHOBOS RANSOMWARE?

We recover from all types of ransomware, however, some of the popular ransomware families we recover from are below.

Dharma

 Dharma’s text file contains a very short message stating that the victim’s computer is unprotected and that developers can solve this problem and restore the encrypted files. To receive help, victims must contact Dharma’s developers via an email address provided

Dharma is a new variant of Crysis – a high-risk ransomware-type virus. and part of the Crysis family

By far, its the most active type of ransomware with a  new variant released weekly
For a full list of Dharma ransomware infections, you can click here

Phobos

Phobos is a ransomware-type malicious program that (like most programs of this type) encrypts data/locks files stored and keeps them in this state until a ransom is paid. Phobos renames all encrypted files by adding the “.phobos” and “.Phoneix” extension plus the victim’s unique ID and an email address. For example, “1.jpg” might be renamed to a filename such as “1.jpg.ID-63857777.[job2019@tutanota.com].phobos. Phobos ransomware is similar to Dharma Ransomware

Locky

Locky has been active since early 2016 and has predominantly been delivered using spam emails, although the Nuclear and RIG exploit kits have also been used. This ransomware has been consistently updated, particularly with changes to the way encrypted files are appended, leading media reports to attribute different naming conventions to Locky versions, such as Zepto (named after the .zepto extension). Locky activity increased in December 2017 with the resumption of spam activity by the Necurs botnet, which delivered up to 47 million spam emails per day over the holiday period.

Wannacry

The WannaCry ransomware attack was a May 2017 worldwide cyberattack by the WannaCry ransomware cryptoworm, which targeted computers running the Microsoft Windows operating system by encrypting data and demanding ransom payments in the Bitcoin cryptocurrency. It propagated through EternalBlue, an exploit developed by the US National Security Agency (NSA) for older Windows systems

Petya

Petya is a family of encrypting ransomware that was first discovered in 2016. The malware targets Microsoft Windows-based systems, infecting the master boot record to execute a payload that encrypts a hard drive’s file system table and prevents Windows from booting. It subsequently demands that the user make a payment in Bitcoin in order to regain access to the system

Cerber

Cerber has been frequently developed and distributed since its inception in February 2016, with at least six different versions of the malware developed. Significantly, Cerber is run using a RaaS model, making it a highly automated operation both for actors using the platform and for servicing ransom payments and distributing decryptors to victims. The ransomware typically uses spam email and drive-by-downloads for delivery and has been associated with the RIG and Magnitude exploit kits. Cerber encrypts victim files with a random four-letter extension. Cerber RaaS customers can alter the specific ransom demands, although average prices for unlocking files fall between $1000 and $2000.

RYUK

Ryuk, a targeted and well-planned Ransomware, has attacked various organizations worldwide. So far the campaign has targeted several enterprises, while encrypting hundreds of PC, storage and data centres in each infected company.
While the ransomware’s technical capabilities are relatively low, at least three organizations in the US and worldwide were severely hit by the malware. Furthermore, some organizations paid an exceptionally large ransom in order to retrieve their files. Although the ransom amount itself varies among the victims (ranging between 15 BTC to 50 BTC) it has already netted the attackers over $640,000

SamSam

Active since at least December 2015, SamSam has been used in targeted attacks against high-profile victims and large organizations in the United States, Europe and Asia. These include transport organizations, such as transit authorities, as well as the healthcare and education sectors. Unlike most variants that use phishing emails and exploit kits, SamSam exploits Internet-facing JBoss application servers, then harvests administrator credentials before self-propagating and infecting all the endpoints within a network. Each infected machine is held to ransom, with demands ranging from approximately $4,000 for one machine and $33,000 for all machines within a network. SamSam is believed to be operated by a group known as Gold Lowell.

DMA Locker

First detected in January 2016, DMA Locker differs from traditional ransomware variants as it does not add a file extension to encrypted files, but instead adds an identifier to the file header. DMA Locker has been delivered through RDP as well as spam emails and the RIG exploit kit. Following a successful infection, the ransomware begins encrypting files if an Internet connection is available. However, if an internet connection is not available, the ransomware installs itself and waits for a connection to be established before encrypting files.

Crysis

Crysis (aka Dharma / Phobos)  is distributed via spam emails and the compromised RDP services. Several variants of the ransomware exist to date. The first had decryption keys publicly released, enabling decryption without payment; however, recent variants that encrypt files with .arena, .cobra and .dharma extensions do not currently have publicly available decryption keys. Crysis also has additional capabilities such as harvesting information from the victim machine to send remotely to a command and control server. This included collecting credentials, instant messaging applications, webcam, and browser information.

GandCrab

GANDCRAB is ransomware type program used by developers (cybercriminals) to encrypt data stored on victims’ computers and to keep it in that state until a ransom is paid. This program creates a ransom message and generates a random name for it. For example, “DSEWRBG-DECRYPT.txt”

 Types of Phobos Ransomware

Phobos Ransomware is almost identical to Dharma Ransomware. Recently we are seeing a lot more PHOBOS infections.

This family of ransomware releases a new variant frequently (weekly), some of the latest PHOBOS Ranswomare includes:

FRENDI RANSOMWARE
PHOBOS RANSOMWARE
PHONEIX RANSOMWARE

What Solutions do we Offer?

At Fast Data Recovery, we serve the needs of both individuals and businesses who wish to have their data recovered after a ransomware attack. We are equipped with the necessary tools and expertise required to perform complete ransomware data recovery.

We also provide ransomware removal and ransomware prevention measures to protect you from future attacks.

Our knowledge, technical experience is second to none; We have been successful in 98% of all types of ransomware recovery.

Ransomware Statistics

• A new organization will fall victim to ransomware every 14 seconds in 2019, and every 11 seconds by 2021. (Source: Cyber Security Ventures)
• 1.5 million new phishing sites are created every month. (Source: webroot.com)
• Ransomware attacks have increased by over 97% in the past two years. (Source: Phishme)
• A total of 850.97 million ransomware infections were detected by the institute in 2018.
• In 2019 ransomware from phishing emails increased 109% over 2017. (Source: PhishMe)
• Ransomware generates over $25 million in revenue for hackers each year. (Source: Business Insider)
• Fewer than 10% of organizations who pay the ransom received their data back. (Source: TrendMicro)
• 30% of customers infected by Ransomware had a second attack within 60 days
• Global cybercrime damages predicted to cost $6 trillion by 2021,(Source: Kaspersky)

Other Ransomware Statistics:

• 63% of confirmed data breaches involved leveraging weak, stolen or default passwords and usernames
• 22% of small business breached by ransomware attacks in 2017 were so badly affected, they could not continue operating
• 30% phishing emails were opened and 12% clicked on infected links or attachments.
  Source: https://www.oaic.gov.au/privacy-law/privacy-act/notifiable-data-breaches-scheme

Most ransomware infections occur due to weak security, target attacked or fraudulent emails trap leading victims into opening an attachment.

WHY SHOULD I BE CONCERNED ABOUT RANSOWMARE?

Knowledge is power! – It is essential to understand the facts behind ransomware to better protect yourself

Ransomware occurs on a system due to weak security of some sort. If you are reading this you are properly a victim!

Here is some information you need to understand and take seriously

How is your system been comprised and infected with ransomware?

1. Cybercriminals will run a BOT (A bot is a form of an automated scan searching the interned for valurnerable network systems and attempt to comprise its security)
2. Once your system vulnerability has been identified, Hackers will buy the comprised list through underground websites
3. The ransomware hackers will use the details to comprise and infect your system with ransomware
4. Most often the BOT list is sold to multiple hackers

Have you removed the infected system from your network?

1. This is a common mistake!! – isolating the infected system from your network is 50% of the solution.
2. Hackers use group policy to distribute ransomware across your network and it remains undetected by most antivirus/malware software.
3. Ransomware time-bomb can/may reactivate after a period of time.
4. Hackers often hide a backdoor on your system to allow them to regain access to the network

Please be warned, once you have been infected, its emanate that you are very likely to get another attack.

We recommend a full security check on your network to identify the penetration point(s) and make sure adequate security is implemented prior to your data recovery

Ask us about our Ransomware Prevention and Security Audit

TIPS TO PROTECT YORU NETWORK FROM PHOBOS RANSOMWARE?

In order to protect yourself from the PHOBOS variant of  Dharma, or from any other ransomware, it is important that you use good computing habits and security software. First and foremost, you should always have a reliable and tested backup of your data that can be restored in the case of an emergency, such as a ransomware attack.

You should also have security software (please talk to us about our recommendations) as most antivirus does not give you complete protection

Last, but not least, make sure you practice the following good online security habits, which in many cases are the most important steps of all:

Backup, Backup, Backup!
Do not open attachments if you do not know who sent them.
Restrict RDP access
Make sure all Windows updates are installed as soon as they come out! Also make sure you update all programs, especially PHOBOS, Flash, and PHOBOS Reader. Older programs contain security vulnerabilities that are commonly exploited by malware distributors. Therefore it is important to keep them updated.
Make sure you have a recommended security software installed.
Use complex passwords and never reuse the same password at multiple sites.
SUBMIT AN ONLINE CASE OR TALK TO OUR RANSOMWARE SPECIALIST TO ASSIST WITH RANSOWMARE PREVENTION

IS YOUR SYSTEM INFECTED WITH RANSOMWARE?

If you are infected with the a ransomware, you most likely will experience some (or all of) the following:

Pop-up message advising you that your data has been encrypted and demanding that you pay a ransom.
Files won’t open.
Files have been renamed with a new extension and a contact hackers email address
Applications won’t open.
Antivirus software is disabled.
Computer system locked down.
Computer system running slowly.
Submit an online case or talk to our ransomware specialist to assist with all types of Ransomware recovery

Should you pay the ransom?

We do not recommend paying hackers. It’s a small chance of getting your files back.

Hackers in some instances may release personal information about your company to the public if you contact them and do not meet their ransom demands. Its strongly recommended not to communicate with them. (using an alternate email does not keep your identity safe as each infection has a unique code to identify you)

Scenarios from customer’s feedback who paid the ransom without engaging a ransomware recovery company to recover without paying the ransom or at least negotiate in case we are unable to recover.
1. The hackers may ask you for extra money after you make the first payment (The trend at the moment)
2. The hacker’s email usually gets closed down by the email provider (Once the email is reported to the domain webmaster their email will be shutdown. Usually thousands of victims are infected at the same time so the likely-hood of this happening is very high)
3. They send you a sample file, take your money and simply stop responding
4. They may recover all/some of your files

How Do You Deal with an Infected System?

Once you realize your system has been infected by PHOBOS Ransomware, remove your infected system from the network (do not shut down as you can cause further damage). Do not make any attempts to remove the ransomware yourself by running an antivirus program as this may also cause further damage to your files.

At this point, you should call in our Ransomware expert to access the situation and provide you with the best way forward.

RANSOMWARE PREVENTION & SECURITY AUDIT?

If the worst happens and you become infected with PHOBOS RANSOMWARE or similar crypto malware, we advise that you disconnect the infected system from the network (we do not advice to shut down your system as this may corrupt your data or system files further and prevent a quick repair).

DO NOT TRY TO REMOVE THE RANSOMWARE. By running Antivirus or Malware removal software you may cause further damage and make the encryption irreversible.

DO NOT PAY THE RANSOMWARE. Most IT providers will suggest to you to pay the ransom or forget about your files. 99% of the times paying the ransomware means you have lost your files as well as your money. Paying the ransomware to get your data from the hackers is the least chance of recovery.

Ransomware removal and the recovery of your valuable data should always be left to an experienced ransomware recovery expert.

Fast Data Recovery has the knowledge and expertise to recover your data and completely remove all known forms of ransomware and malware. In most cases, we manage to recover 100% of our customer’s encrypted data.

Our data recovery process is quick, simple and entirely focused on restoring your valuable data and getting your business back on track as quickly as possible.

Fast Data Recovery offers a comprehensive Ransomware Prevention and Security Audit to secure your network from further attacks

• Find & Destroy the ransomware on your server
• Full protection against all current know types of ransomware attacks.
• Protect your server from other common attacks used by hackers
• Check Registry for changes made by hackers
• Server Deep level time bomb scan
• Complete network and security audit to minimise risk – A full list of any recommendation will be sent in a detailed report to further prevent future attacks from other computers/devices on your network
• Best practices and solutions for protecting businesses from ransomware downtime
• Check your current backups and advise on best backup practices
• Check if your antivirus has adequate ransomware protection. Most antivirus’ fall short in protecting against Ransomware.
• Group Policy and Passwords audit and recommendations
• General IT recommendations if we feel it will improve your overall system / processes.
• (Optional but highly recommended) Full scan and prevention on your computers/laptops