Business IT Support
Decryption & Recovery Service
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Many SME’s (small and medium businesses) lack internal networking expertise due to the cost of having a full time IT professional employed. We specialise in providing SME’s with on-demand Business IT support.
Our highly skilled engineers do not only resolve day to day issues but also look at the overall business processes and are able to suggest better practices and infrastructure solutions.
- 1No Data No Charge. We guarantee your data recovery.
- 2Worldwide support with 24/7 customer service & recovery.
- 3All our recoveries are undertaken remotely and completed within 24-48 hours.
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No Data No Charge
We have helped thousands of clients to recover from Business IT Support.
We have the tools, knowledge and resources to guarantee the recovery of your data.
Fast Data Recovery
We are available 24/7 for instant response. All recovery processes will begin immediately.
All recoveries are undertaken remotely. No need to send us your data.
Fast Data Recovery is an established and trusted IT service provider worldwide.Our focus is to help clients recover from ransomware and provide cybersecurity to combat any future ransomware attacks.
Get your data faster.Our data recovery experts will provide a recovery quote after assessing the complexity of your PHOBOS infection.
A dedicated member of our team will guide you through every step of recovering your data, provide insight on the attack and help to secure your system.
Frequently Asked Questions
Below is a list of different types of ransomware infections we have been successful in helping our clients recover from (not limited to the list below).
If you are infected with ransomware we strongly recommend submitting a quote request and disconnect the internet from your site. Please do not turn it off as it’s likely your system will not boot up again due to changes to windows system files.
PHOBOS is a ransomware family amending files with various extension such as ACTOR, ACTIN, ADAGE, ADAME, FRENDI, PHOBOS, PHONEIX, MAMBA, WALLET, EKING, EIGHT, DLL, COM, DEVOS, BARAK, BANJO, ETC.
Few new extension are released on weekly basis but the decryption recovery process remains the same
Phobos will amed a file from 1.JPG to 1.jpg.ID-63857777.2140[email@example.com].phobos
Phobos is very similar to the Dharma ransomware
Each ID will be a unique infection. Please advise when submitting the ticket if you have multiple IDs.
Please visit our PHOBOS RANSOMWARE for more up to date information
DHARMA was released in December 2016 approximately and seems to be very profitable for the hackers and continues development until now. We have been successful with 100% guarantee in all Dharma Ransomware variants such as (but not limited to) Harma, Dharma, Wallet, Roger, 1024, BOT, LAO, Lotus, Crypt, Blm, Glb, Arena
Each ID will be a unique infection. Please advise when submitting the ticket if you have multiple IDs.
Please visit our DHARMA RANSOMWARE for more up to date information
No_More_Ransom is part of the RAPID Ransomware
Please visit our NO_MORE_RANSOM for more up to date information
MR DEC – is part of the Sherminator ransomware family. We are 100% successful in all Mr Dec cases and the average recovery is 48-36 hours
Mr Dec renames all encrypted files by adding a string of random characters to the filenames. For example, “1.jpg” might become “1.jpg.[ID]JrCHOfl83prTYZtyK[ID]“.
It creates the “Decoder.hta” file, which, if executed, locks the screen and displays a ransom message.
GlobeImposter – An active type of ransomware with a successful recovery in 98% of cases
GlobeImposter renames your files with a generic extension/variant and drops ransom-demanding messages – “how_to_back_files.html” – are dropped into compromised folders.
ZEPPELIN appends filenames with a randomized extension, using the hexadecimal numeral system (e.g. “.126-D7C-E67“). For example, “1.jpg” might appear as something similar to “1.jpg.126-D7C-E67“, and so on for all affected files. Additionally, it adds filemarkers (“ZEPPELIN“) to the encrypted files. After this process is finished, a text file called “!!! ALL YOUR FILES ARE ENCRYPTED !!!.TXT” is stored on the desktop.
We are 99% successful in recovery from Zeppelin and average recovery is 48-36 hours.
Sodinokibi/Revil – also referred to as REvil, infamy has long been covered by this publication. Revil started in May 2000 and is responsible to some of the highest ransomware demands and ransomware reinfections. In some cases, they steal your data
We are successful in returning 95% of clients infected with Sodiokkibi and the average recovery time is 48 hours
Maze – renames all encrypted files by adding a random extension to the filenames. For example, “1.jpg” might become “1.jpg.ILnnD“, and so on. Maze also changes the desktop wallpaper and creates the “DECRYPT-FILES.html” file, a ransom message with instructions about how to decrypt files.
We are successful in returning 95% of clients infected with Sodiokkibi and the average recovery time is 48 hours
MAKOP – renames all encrypted files with .makop or .fair extension.
For example, a file named “1.jpg” would appear as something like “1.jpg.[EF7BE7BC].[firstname.lastname@example.org].makop“, and so on. After this process is finished, a text file named “readme-warning.txt” is created on the desktop.
We are successful in helping our clients recover their data in 48 hours in 95% of cases.
We are successful in helping our clients recover their data in 24 – 36 hours in 95% of cases.
Avaddon is an active ransomware attack and very similar to Revil Ransomare.
The ransom message within the HTML file states that Avaddon encrypts documents, photos, databases and other important files and that it is impossible to decrypt them without software called “Avaddon General Decryptor”. Victims can apparently purchase this decryption tool by following the instructions provided on a Tor website, which contains information such as the cost of the aforementioned decryption tool, how much time victims have to purchase it until the cost is doubled, and various other details
Avaddon drops this file in every folder that contains encrypted files”[random_numbers]-readme.html” file
We have been successful in helping our clients recover from Avaddon ransomware and we offer a no data no charge policy for your peace of mind.
eCh0raix / QNAPCrypt –
Infects mainly vulnerable QNAP NAS drive
The eCh0raix ransomware gang has targeted mainly vulnerable QNAP NAS devices. Recently detected activity suggests that this preferred target has not changed. QNAP NAS are network-attached storage (NAS) systems that can be simply defined as hard drives that constantly connect to the Internet. They are often used as backup hubs by businesses to store vital data essential to business operations. This makes the device built by QNAP a target for ransomware gangs due to the data held on the device.
We are successful in 100% of all eCh0raix / QNAPCrypt cases. Recovery in 48 hours
ZEPPELIN is a malicious program and a variant of Buran ransomware.
During the encryption process, ZEPPELIN appends filenames with a randomized extension, using the hexadecimal numeral system (e.g. “.126-D7C-E67“). For example, “1.jpg” might appear as something similar to “1.jpg.126-D7C-E67“, and so on for all affected files. Additionally, it adds filmmakers (“ZEPPELIN“) to the encrypted files. After this process is finished, a text file called “!!! ALL YOUR FILES ARE ENCRYPTED !!!.TXT” is stored on the desktop.
We are successful in recovering most cases of Zeppelin ransomware with a no data no charge gurantee.
If your ransomware infection is not listed above, please submit a ticket and we will be able to assist you
** This page is currently being updated **
RANSOMWARE RECOVERY PROCEDURES
Fast Data Recovery is the largest ransomware recovery company based in Sydney, Australia. We support clients nationally and internationally with a 24/7 ransomware recovery team.
We understand the value of data and work extremely hard to recover your business data as fast as possible.
Most recoveries are completed in 24-48 hours.
Please visit How it works? for more information about the process of analysing your ransomware variant to enable us in providing a quote for the cost of recovery
We have a high rate of recovering data from (but not limited to), Dharma, PHOBOS, Zepplin, Matrix, Globimposter, Stop/DJVU, Revil, Avaddon, Makop, Snatch, Lockbit, Netwalker, QNAP, etc… ransomware attacks and we operate on a no data = no charge policy for peace of mind.
For urgent cases, select the Priority Evaluation option (for 4-24 hours response time).
- 100% Guaranteed Recovery from most types of ransomware
- Technicians are available 24/7 to start your recovery immediately
- Priority Data Recovery Service (48 hours recovery time in 90% of cases)
- Australian based with 24/7 Worldwide support
- Free Evaluation or 4-24 hours Priority Evaluation for more urgent cases (most evaluation are completed in 4-8 hours)
- No Obligation Fixed Quotes
- No Data No Charge
- All recoveries are done remotely (no need to send us your data!)
- Ransomware Specialists
- Advanced Ransomware Prevention and Security Audit to eliminate the risk of ransomware
- Established company with over 10 years of data recovery experience
- 1000+s of happy clients
- All International clients are welcome
Fast Data Recovery is a registered company based in Sydney, Australia. It is part of the PC Link Professionals Pty Ltd group, which specialises in IT Support, Security and Data Recovery (established in 2008). Due to the exponential growth of demand for ransomware recovery, Fast Data Recovery was established by the PC Link Professionals group in December 2018.
Please visit the Australian Business Register for more information about the establishment of our business:
PC Link Professionals Pty Ltd – https://abr.business.gov.au/ABN/View?abn=20132031826
Fast Data Recovery Pty Ltd – https://abr.business.gov.au/ABN/View?abn=78630597778
CUSTOMER TESTIMONIALS and REVIEWS
We pride ourselves on the quality of work we provide. Customer service is our number one priority and we strive to exceed your expectations. Please read for yourself what other customers are saying about our services:
Google Reviews: https://goo.gl/S7KM9Y
Independent Reviews: https://trustspot.io/store/Fast-Data-Recovery
Clients Written Testimonials: https://fastdatarecovery.com.au/clients-written-testimonials/
Knowledge is power! – It is essential to understand the facts behind ransomware to better protect yourself
Ransomware occurs on a system due to weak security of some sort. If you are reading this you are properly a victim!
Here is some information you need to understand and take seriously
How is your system been comprised and infected with ransomware?
- Cybercriminals will run a BOT (A bot is a form of an automated scan searching the interned for valurnerable network systems and attempt to comprise its security)
- Once your system vulnerability has been identified, Hackers will buy the comprised list through underground websites
- The ransomware hackers will use the details to comprise and infect your system with ransomware
- Most often the BOT list is sold to multiple hackers
Have you removed the infected system from your network?
- This is a common mistake!! – isolating the infected system from your network is 50% of the solution.
- Hackers use group policy to distribute ransomware across your network and it remains undetected by most antivirus/malware software.
- Ransomware time-bomb, backdoor and keyloogers often implemented on your network to allow hackers to gain access to your network especially if you pay the ransom.
Please be warned, once you have been infected, its emanate that you are very likely to get another attack.
We recommend a full security check on your network to identify the penetration point(s) and make sure adequate security is implemented prior to your data recovery
We offer ransomware prevention and ransomware recovery serivces parallel to ensure your files are recovered on ransomware risk free system without delaying the recovery of your files (our recovery and prevention team work parallel to ensure the prevention and recovery are done simultaneously)
We do not recommend paying hackers. It’s a small chance of getting your files back.
Hackers in some instances may release personal information about your company to the public if you contact them and do not meet their ransom demands. Its strongly recommended not to communicate with them. (using an alternate email does not keep your identity safe as each infection has a unique code to identify you)
Scenarios from customer’s feedback who paid the ransom without engaging a ransomware recovery company to recover without paying the ransom or at least negotiate in case we are unable to recover in a timely manner.
1. The hackers may ask you for extra money after you make the first payment (The trend)
2. The hacker’s email usually gets closed down by the email provider (Once the email is reported to the domain webmaster their email will be shut down. Usually thousands of victims are infected at the same time so the likely-hood of this happening is very high)
3. They send you a sample file, take your money and simply stop responding
4. They may recover all/some of your files
In the event where we are unable to recover from your type of ransomware or able to recover in a timely manner, we can use our resources and experience to obtain the decryption at still offer a No Data No Charge for peace of mind
For a risk-free recovery, Submit an online case or talk to our ransomware specialist to assist with PHOBOS Ransomware recovery
Once you realize your system has been infected by PHOBOS Ransomware, remove your infected system from the network (do not shut down as you can cause further damage). Do not make any attempts to remove the ransomware yourself by running an antivirus program as this may also cause further damage to your files.
At this point, you should call in our Ransomware expert to access the situation and provide you with the best way forward.
Ransomware is classified as a type of malware that interferes with a computer system by limiting, or completely cutting off, a user’s access to their files until a ransom is paid. The attacker demands a ransom from the victim, promising — not always truthfully — to restore access to the data upon payment. It’s always best NOT to pay the ransom, but instead to engage a professional ransomware data company to restore your files.
Fast Data Recovery specialises in Ransomware Recovery from Ransomware. We have an excellent track record of recovering most of ransomware types.
In order to start your ransomware recovery process, please click below to receive a quote. It only takes 3 minutes to complete!
Fast Data Recovery supports clients worldwide.
We are available 24/7 for all your enquiries.
You can contact us via email, our online chat, or if you prefer to talk to a ransomware recovery engineer, feel free to call us on one of the numbers below:
At Fast Data Recovery, we serve the needs of both individuals and businesses who wish to have their data recovered after a ransomware attack. We are equipped with the reoucres, experience and knowlodge to perform complete ransomware data recovery.
- A new organization will fall victim to ransomware every 14 seconds in 2019, and every 11 seconds by 2021. (Source: Cyber Security Ventures)
- 1.5 million new phishing sites are created every month. (Source: webroot.com)
- Ransomware attacks have increased by over 97% in the past two years. (Source: Phishme)
- A total of 850.97 million ransomware infections were detected by the institute in 2018.
- In 2019 ransomware from phishing emails increased 109% over 2017. (Source: PhishMe)
- Ransomware generates over $25 million in revenue for hackers each year. (Source: Business Insider)
- Fewer than 10% of organizations who pay the ransom received their data back. (Source: TrendMicro)
- 30% of customers infected by Ransomware had a second attack within 60 days
- Global cybercrime damages predicted to cost $6 trillion by 2021,(Source: Kaspersky)
Other Ransomware Statistics:
- 63% of confirmed data breaches involved leveraging weak, stolen or default passwords and usernames
- 22% of small business breached by ransomware attacks in 2017 were so badly affected, they could not continue operating
- 30% phishing emails were opened and 12% clicked on infected links or attachments.
Most ransomware infections occur due to weak security, target attacked or fraudulent emails trap leading victims into opening an attachment.
IS YOUR SYSTEM INFECTED WITH PHOBOS RANSOMWARE?
If you are infected with the PHOBOS ransomware, you most likely will experience some (or all of) the following:
Pop-up message advising you that your data has been encrypted and demanding that you pay a ransom.
Files won’t open.
Files have been renamed with a new extension added (PHOBOS) and a contact hackers email address
Applications won’t open.
Antivirus software is disabled.
Computer system locked down.
Computer system running slowly.
Submit an online case or talk to our ransomware specialist to assist with PHOBOS Ransomware recovery
RANSOMWARE PREVENTION & SECURITY AUDIT?
Fast Data Recovery offers a comprehensive Ransomware Prevention and Protection service against Ransomware attacks.
If the worst happens and you become infected with a RANSOMWARE, we advise that you disconnect the infected system from the network (we do not advice to shut down your system as this may corrupt your data or system files further and prevent a quick repair).
DO NOT TRY TO REMOVE THE RANSOMWARE. By running Antivirus or Malware removal software you may cause further damage and make the encryption irreversible.
Ransomware removal and the recovery of your valuable data should always be left to an experienced ransomware recovery expert.
Fast Data Recovery has the knowledge, resources and expertise to recover your data and completely remove all known forms of ransomware and malware. In most cases, we manage to recover 100% of our customer’s encrypted data.
Our data recovery process is quick, simple and entirely focused on restoring your valuable data and getting your business back on track as quickly as possible.
Fast Data Recovery offers a comprehensive Ransomware Prevention and Security Audit to secure your network from further attacks
- Find the source of the attack to better protect your network
- Find & Destroy the ransomware on your server
- Find and destroy ransomware time-bomb, backdoor, key-logger trojans implemented by the perpetrators
- Full protection against all current know types of ransomware attacks.
- Protect your server from other common attacks used by hackers
- Check Registry for changes made by hackers
- Deep level scan from common hackers practices.
- Complete network and security audit to minimise risk – A full list of any recommendation will be sent in a detailed report to further prevent future attacks from other computers/devices on your network
- Best practices and solutions for protecting businesses from ransomware downtime
- Check your current backups and advise on best backup practices
- Check if your antivirus has adequate ransomware protection. Most antivirus’ fall short in protecting against Ransomware.
- Group Policy and Passwords audit and recommendations
- General IT recommendations if we feel it will improve your overall system/processes.
- (Optional but highly recommended) Full scan and prevention on your computers/laptops
It is no longer a matter of if, but rather when your organisation will become the target of a data breach. As the threat landscape continues to expand, more doors have opened for threat actors to explore and attack putting businesses at risk of unauthorised access and loss of critical data.
See What our Clients Say about Us
Our company has been recently hit with a ransomware attack, after doing some researched I got in touch with FDR to see if they can assist with our ransomware issues. After having our initial discussion with FDR, we immediately engaged them because of their responsiveness and extensive information on encrypted files. FDR did an analysis of our server and gave us a guarantee that they can de-encrypt our files and we were not disappointed. FDR delivered our de-encrypted files with exceptional professionalism and within 48 hours. I am proud to say we got back 100% of our files and can recommend FDR to solve any of your ransomware issues.
“Fast Data Recovery is very professional in handling our matter. The team responds very quickly and patiently explains what we need to do to resolve the issues. Not only that, they are able to solve our issues where no other company can. I highly recommend their services.”
From the first phone call from the customer and my arrival on site, I knew that the Crypto virus had caused carnage beyond repair. We were talking months of data and backup infected. I did some research on paying the ransom and decided instead to make contact with FDR. I paid the initial consult and got a quote on restoration.. I must say that although the price was more than I anticipated, the speed of delivery, the promise, and the work ethic are second to none. They recovered 100% of the data within the time frame meaning my customer to get back to business.
A few partial successes later, the big breakthrough happened on Wednesday evening and all the files started to decrypt. 1.2 million files and 24 hours later, I am utterly speechless and have nothing but love and gratitude for the team who worked around the clock to help me get back irreplaceable. The appreciation and sense of how I feel really cannot be put into words. Your heart sinks, everything turns dark, and these guys come to the rescue.
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I am writing this testimonial as to the success of recovery of our data that have been encrypted with ransomware. We had 7 different keys codes that had locked our accounting, production, banking, R&D data, and our past history for the last 15 years. The encryption ransomware had also affected our two external backups and one internal so the process was extremely frustrating.
Automotive spare parts – QLD
It is with great enthusiasm that we can strongly recommend FAST Data Recovery for their utmost expertise, proficiency and professionalism. They are absolute experts in their field. We could only wish for a similar company in South-Africa! We are highly appreciative of what they have done for Sautech, and salute them for their services!
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