How Does It Work?

We operate on No Data = No Fee or your money back!.

We have 100% success rate in ransomware data recovery from Cryptolocker, HEETS, BTC, ETC, PHOBOS, ADOBE, AYE, 888, HRM, NO_MORE_RANSOME, Java, Arrow, DMA, XTBL, Kyra, Locky, Thor, CrytpoMIX, Microsoft Crypto, Aleta, Arena, Nuclear, NM4, Gryphon, BTC, and Zepto (to mention few!)

Please read the guide below to explain the process of recovery and feel free to call us on 1300 500 400 with any questions.

The advantage of our Ransomware Recovery?

At Fast Data Recovery, we pride ourself in our knowledge and experience in the Ransomware Recovery and Ransomware Prevention services from Cyber attack (aka Ransomware)

Trust the largest ransomware recovery service in Australia and New Zealand with 24/7 International support.

  • Guaranteed Ransomware Data Recovery Success Rate
  • Free Evaluation or Priority Evaluation for more urgent recoveries (4-24 hour response for most ransomware or 1-4 hours response for Dharma and Gandcrab)
  • No Obligation Quotes
  • No Data = No Charge
  • Priority Data Recovery Service (most recoveries are completed in 24-48 hours)
  • Fast Ransomware data recovery turn around
  • Ransomware Specialist
  • 10+ years of data recovery experience
  • Hundreds of happy clients
  • International clients
  • 24/7 Ransomware Recovery Service
  • International Phone number for your convenience
    AUSTRALIA: 1300 500 400
    US: 1-888-278-8482
    CANADA: 1-888-278-8482
    UK: +44-1273257254
    ALL OTHER COUNTRIES: +612 8259 0334
    or if you prefer you can chat with us online.


Step 1: Create a new Case

Click here to submit a new case ->

The purpose of the evaluation is to determine the complexity of infection and cost associated with the recovery. Every infection is unique and we can only determine the cost of recovery after a proper evaluation.

We have 100% success rate with most ransomware infections like BIP, COMBO, JAVA, Arrow, Cryptolocker, DMA, XTBL, Kyra, Locky, Thor, CrytpoMIX, Microsoft Crypto, Aleta, Arena, Nuclear, NM4, Gryphon, BTC, and Zepto (to mention few!)

We operate on No Data = No Fee!

When submitting a ticket, you will be asked for the following information

  • Enter your details
  • Select the type of evaluation
  • PLEASE NOTE: Free Evaluation can take 10-14 days on average
  • You are covered by our No Data = No charge policy
    • Priority Evaluation
    • Cost of Priority evaluation is $175 for a limited time
    • The cost of the evaluation will go towards the recovery of your files
    • 1-hour response time in most cases
    • Send 3-4 small sample files. Each ID is unique and the cost of recovery is determined per ID
    • Submit a case
  • Option 2: Priority Evaluation (All other Ransomware)
    • Free Evaluation can take 10-14 days on average
    • Cost of Priority evaluation is $350 (4-24 Hours)
    • The cost of the evaluation will go towards the recovery of your files
    • You are covered by our No Data = No charge policy
    • 4 to 24 Hours response time in most cases
    • Send 2-3 small sample files with different extensions plus the ransomware note (the ransomware note contains important information about your ransomware infection)
    • Submit a case

Step 2: Evaluation

Depending on the evaluation you have selected we will commence analysing your files to determine the cost associated with recovery.

If you have elected for a priority evaluation you will receive an invoice from our accounts department and upon receipt of payment we will commence the evaluation

A proper tax invoice will be issued clearly mentioning no data no charge.

Step 3: Quote

Upon completion of the evaluation, a quote will be sent to you. 80% of most jobs are between $750 – $4000 and cost can only be determined after we run the evaluation on your files is complete.

We provide three levels of service.

Standard Recovery Service (6-10 days)

Priority Recovery Service (1-5 days) on average

Emergency Recovery Service (24 Hours) DHARMA ONLY

* Most of our jobs are recovered within 1-2 days but we do allow up to 5 days
* All jobs are started immediately after quote acceptance.
* notify us immediately and confirm the files you have sent as we will provide a quote/recovery based on the ransom attached

You are protected with No Data No Charge

Step 4: Acceptance of Quote

Once you accept the quote, an invoice will be sent to you to commence recovery.

Upon receiving remittance advice, your job will start immediately.

Step 5: Initial Recovery Process

We will work on the original sample files submitted as part of the ticket until we reverse-engineer the decryption key.

Once the key has been identified, we will contact you or update the ticket to start the recovery.

We will need remote access via team viewer ( or screen connect (

Further instructions will be sent by email including a Pre-Recovery checklist to ensure a trouble-free recovery

Step 6: Actual Recovery

Upon a successful remote connection to your infected computer,  we take a snapshot of your infected files before and after the recovery on an excel spreadsheet for your records.

We start the recovery process and check random files to ensure they are opening successfully and confirm successful recovery.

Your ticket will be updated to advise of the recovery completion

Note1: We highly recommend a complete backup of your files to an external drive (and have it disconnected from the infected system before we commence recovery)

Note2: Please ensure your network has been scanned and cleaned properly before any data recovery.

Note2: In some instances, we may require your data to be moved to a seperate computer.

If you don’t have an IT technician, please let us know and we are happy to perform the service at an additional cost.

Step 7: Prevention

A basic recommendation will be made to identify the risk of infection and discuss the appropriate solution to avoid further attacks in the future.


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